Terms and Conditions

Ownership of Site; Agreement to Terms of Use

These Terms and Conditions of Use (the "Terms of Use") apply to the Avenza Systems, Inc. ("Avenza") Avenza Maps web site located at https://store.avenza.com and all associated sites linked to www.avenza.com by its subsidiaries and affiliates, including Avenza sites around the world (collectively, the "Site"). The Site is the property of Avenza and its licensors. BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

Avenza reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes. As long as you comply with these Terms of Use, Avenza grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Site.


All text, graphics, photographs, trademarks, logos, artwork and computer code (collectively, "Content"), including but not limited to the design, structure, selection, coordination, expression, "look and feel" and arrangement of such Content, contained on the Site is owned, controlled or licensed by or to Avenza, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.

Except as expressly provided in these Terms of Use, no part of the Site and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including "mirroring") to any other computer, server, Web site or other medium for publication or distribution or for any commercial enterprise, without Avenza’s express prior written consent.

You may use information on Avenza products and services (such as data sheets, knowledge base articles, and similar materials) purposely made available by Avenza for downloading from the Site, provided that you (1) do not remove any proprietary notice language in all copies of such documents, (2) use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media, (3) make no modifications to any such information, and (4) not make any additional representations or warranties relating to such documents.

Your Use of the Site

You may not use any "deep-link", "page-scrape", "robot", "spider" or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Site or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Site or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Site. Avenza reserves the right to bar any such activity.

You may not attempt to gain unauthorized access to any portion or feature of the Site, or any other systems or networks connected to the Site or to any Avenza server, or to any of the services offered on or through the Site, by hacking, password "mining" or any other illegitimate means.

You may not probe, scan or test the vulnerability of the Site or any network connected to the Site, nor breach the security or authentication measures on the Site or any network connected to the Site. You may not reverse look-up, trace or seek to trace any information on any other user of or visitor to the Site, or any other customer of Avenza, including any Avenza account not owned by you, to its source, or exploit the Site or any service or information made available or offered by or through the Site, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by the Site.

You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Site or Avenza’s systems or networks, or any systems or networks connected to the Site or to Avenza.

You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Site or any transaction being conducted on the Site, or with any other person’s use of the Site.

You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal you send to Avenza on or through the Site or any service offered on or through the Site. You may not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity.

You may not use the Site or any Content for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of Avenza or others.

Purchases; Other Terms and Conditions

Additional terms and conditions may apply to purchases of goods or services and to specific portions or features of the Site, including contests, promotions or other similar features, all of which terms are made a part of these Terms of Use by this reference. You agree to abide by such other terms and conditions, including where applicable representing that you are of sufficient legal age to use or participate in such service or feature. If there is a conflict between these Terms of Use and the terms posted for or applicable to a specific portion of the Site or for any service offered on or through the Site, the latter terms shall control with respect to your use of that portion of the Site or the specific service.

Avenza’s obligations, if any, with regard to its products and services are governed solely by the agreements pursuant to which they are provided, and nothing on this Site should be construed to alter such agreements.

Pricing and Availability Information

Pricing and availability as set forth in the Avenza Site are subject to change without notice, and may not be available in all countries. The Avenza Site may contain references to Avenza products, services and programs that have not been announced in your country. These references do not imply that Avenza intends to announce or make available such products, services or programs in your country. Further, the Avenza Site may contain references to future planned Avenza products. Such products are only planned and may not actually be produced. Any planned ship dates mentioned in reference to such future products are estimated ship dates only, and are not guaranteed. In addition, the materials on the Site with respect to products and services may be out of date, and Avenza makes no commitment to update the materials on the Site with respect to such products and services.

The following terms also govern and apply to your use of the Site, and they are incorporated herein by this reference:

Each of these policies may be changed from time to time and are effective immediately upon posting such changes on the Site.

Accounts, Passwords and Security

Certain features or services offered on or through the Site may require you to open an account (including setting up an ID and password). You are entirely responsible for maintaining the confidentiality of your account information, including your password, and for any and all activity that occurs under your account. You agree to notify Avenza immediately of any unauthorized use of your account or password, or any other breach of security. However, you may be held liable for losses incurred by Avenza or any other user of or visitor to the Site due to someone else using your ID, password or account.

You may not use anyone else’s ID, password or account at any time without the express permission and consent of the holder of that ID, password or account. Avenza cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations.


Avenza’s Privacy Policy applies to use of this Site, and its terms are made a part of these Terms of Use by this reference. To view Avenza’s Privacy Policy see, www.avenza.com/legal/privacy-policy.html. Additionally, by using the Site, you acknowledge and agree that Internet transmissions are never completely private or secure. You understand that any message or information you send to the Site may be read or intercepted by others, even if there is a special notice that a particular transmission (for example, credit card information) is encrypted.

Links to Other Sites and to the Avenza Site

This Site may contain links to other independent third-party Web sites ("Linked Sites"). These Linked Sites are provided solely as a convenience to our visitors. Such Linked Sites are not under Avenza’s control, and Avenza is not responsible for and does not endorse the content of such Linked Sites, including any information or materials contained on such Linked Sites. You will need to make your own independent judgment regarding your interaction with these Linked Sites.



The above disclaimer applies to any damages, liability or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorized access to, alteration of, or use, whether for breach of contract, tort, negligence or any other cause of action.

Avenza reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the Site, or any portion of the Site, for any reason; (2) to modify or change the Site, or any portion of the Site, and any applicable policies or terms; and (3) to interrupt the operation of the Site, or any portion of the Site, as necessary to perform routine or non-routine maintenance, error correction, or other changes.

Limitation of Liability

Except where prohibited by law, in no event will Avenza be liable to you for any indirect, consequential, exemplary, incidental or punitive damages, including lost profits, even if Avenza has been advised of the possibility of such damages.

If, notwithstanding the other provisions of these Terms of Use, Avenza is found to be liable to you for any damage or loss which arises out of or is in any way connected with your use of the Site or any Content, Avenza’s liability shall in no event exceed the greater of (1) the total of any subscription or similar fees with respect to any service or feature of or on the Site paid in the six months prior to the date of the initial claim made against Avenza (but not including the purchase price for any Avenza software products or any Avenza support program), or (2) US$100.00. Some jurisdictions do not allow limitations of liability, so the foregoing limitation may not apply to you.


You agree to indemnify and hold Avenza, its officers, directors, shareholders, predecessors, successors in interest, employees, agents, subsidiaries and affiliates, harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against Avenza by any third party due to or arising out of or in connection with your use of the Site.

Violation of These Terms of Use

Avenza may disclose any information we have about you (including your identity) if we determine that such disclosure is necessary in connection with any investigation or complaint regarding your use of the Site, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Avenza’s rights or property, or the rights or property of visitors to or users of the Site, including Avenza’s customers. Avenza reserves the right at all times to disclose any information that Avenza deems necessary to comply with any applicable law, regulation, legal process or governmental request. Avenza also may disclose your information when Avenza determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes.

You acknowledge and agree that Avenza may preserve any transmittal or communication by you with Avenza through the Site or any service offered on or through the Site, and may also disclose such data if required to do so by law or Avenza determines that such preservation or disclosure is reasonably necessary to (1) comply with legal process, (2) enforce these Terms of Use, (3) respond to claims that any such data violates the rights of others, or (4) protect the rights, property or personal safety of Avenza, its employees, users of or visitors to the Site, and the public.

You agree that Avenza may, in its sole discretion and without prior notice, terminate your access to the Site and/or block your future access to the Site if we determine that you have violated these Terms of Use or other agreements or guidelines which may be associated with your use of the Site. You also agree that any violation by you of these Terms of Use will constitute an unlawful and unfair business practice, and will cause irreparable harm to Avenza, for which monetary damages would be inadequate, and you consent to Avenza obtaining any injunctive or equitable relief that Avenza deems necessary or appropriate in such circumstances. These remedies are in addition to any other remedies Avenza may have at law or in equity.

You agree that Avenza may, in its sole discretion and without prior notice, terminate your access to the Site, for cause, which includes (but is not limited to) (1) requests by law enforcement or other government agencies, (2) a request by you (self-initiated account deletions), (3) discontinuance or material modification of the Site or any service offered on or through the Site, or (4) unexpected technical issues or problems.

If Avenza does take any legal action against you as a result of your violation of these Terms of Use, Avenza will be entitled to recover from you, and you agree to pay, all reasonable attorneys’ fees and costs of such action, in addition to any other relief granted to Avenza. You agree that Avenza will not be liable to you or to any third party for termination of your access to the Site as a result of any violation of these Terms of Use.

Governing Law; Dispute Resolution

You agree that all matters relating to your access to or use of the Site, including all disputes, will be governed by the laws of Canada and by the laws of the Province of Ontario without regard to its conflicts of laws provisions. You agree to the personal jurisdiction by and venue in the state and federal courts in Ontario and waive any objection to such jurisdiction or venue. Any claim under these Terms of Use must be brought within one (1) year after the cause of action arises, or such claim or cause of action is barred. No recovery may be sought or received for damages other than out-of-pocket expenses, except that the prevailing party will be entitled to costs and attorneys’ fees. In the event of any controversy or dispute between Avenza and you arising out of or in connection with your use of the Site, the parties shall attempt, promptly and in good faith, to resolve any such dispute. If we are unable to resolve any such dispute within a reasonable time (not to exceed thirty (30) days), then either party may submit such controversy or dispute to mediation. If the dispute cannot be resolved through mediation, then the parties shall be free to pursue any right or remedy available to them under applicable law.

Void Where Prohibited

Avenza administers and operates the https://store.avenza.com Site from its location in Toronto, Ontario, Canada. Although the Site is accessible worldwide, not all features, products or services discussed, referenced, provided or offered through or on the Site are available to all persons or in all geographic locations, or appropriate or available for use outside of Canada. Avenza reserves the right to limit, in its sole discretion, the provision and quantity of any feature, product or service to any person or geographic area. Any offer for any feature, product or service made on the Site is void where prohibited. If you choose to access the Site from outside of Canada, you do so on your own initiative and you are solely responsible for complying with applicable local laws.


You may not use or export or re-export any Content or any copy or adaptation of such Content, or any product or service offered on the Site, in violation of any applicable laws or regulations, including without limitation Canada export laws and regulations.

If any of the provisions of these Terms of Use are held by a court or other tribunal of competent jurisdiction to be void or unenforceable, such provisions shall be limited or eliminated to the minimum extent necessary and replaced with a valid provision that best embodies the intent of these Terms of Use, so that these Terms of Use shall remain in full force and effect. These Terms of Use constitute the entire agreement between you and Avenza with regard to your use of the Site, and any and all other written or oral agreements or understandings previously existing between you and Avenza with respect to such use are hereby superseded and cancelled. Avenza will not accept any counter-offers to these Terms of Use, and all such offers are hereby categorically rejected. Avenza’s failure to insist on or enforce strict performance of these Terms of Use shall not be construed as a waiver by Avenza of any provision or any right it has to enforce these Terms of Use, nor shall any course of conduct between Avenza and you or any other party be deemed to modify any provision of these Terms of Use. These Terms of Use shall not be interpreted or construed to confer any rights or remedies on any third parties.

Avenza provides access to Avenza international data and, therefore, may contain references or cross references to Avenza products, programs and services that are not announced in your country. Such reference does not imply that Avenza in your country intends to announce such products, programs or services.

Trademark Information

Any use of Avenza trademarks for commercial purposes without the prior written consent of Avenza may constitute trademark infringement and unfair competition in violation of federal and state laws. See Avenza’s Third Party Trademark Guidelines for more information.

Copyright Information

A copyright is a property right in an original work of authorship. Copyright is recognized in most countries of the world by statutory copyright laws.

Copyright exists in the expression of an idea, but not the idea itself. Copyrightable expressions can take many forms but are usually categorized as literary, musical, dramatic, pantomime and choreography, pictorial, graphic, sculptural, computer programs, motion pictures, and sound recordings.

To obtain permission to use Avenza copyrighted materials or if you have any questions concerning the usage or licensing of Avenza copyrighted materials, please submit your detailed request in writing. You can e-mail your request to support@avenza.com or fax it to 416-487-7213.

Avenza's Unsolicited Idea Submission Policy

Avenza or any of its employees do not accept or consider unsolicited ideas, including ideas for new advertising campaigns, new promotions, new or improved products, product enhancements, marketing plans or new product names. Please do not send any original creative artwork, suggestions or other works. The sole purpose of this policy is to avoid potential misunderstandings or disputes when Avenza's products or marketing strategies might seem similar to ideas submitted to Avenza. So, please do not send your unsolicited ideas to Avenza or anyone at Avenza. If, despite our request that you not send us your ideas, you still send them, then regardless of what your letter says, the following terms shall apply to your idea submission.

Terms of Idea Submission

You agree that: (1) your ideas will automatically become the property of Avenza, without compensation to you, and (2) Avenza can use the ideas for any purpose and in any way, even give them to others.

Product Feedback

Avenza does, however, welcome your feedback regarding many areas of Avenza's existing business. If you want to send us your feedback, and we hope you do, we simply request that you send it to us using the form found at https://support.avenzamaps.com/hc/en-us/requests/new, or you can choose from the many other listed areas for your feedback. Please provide only specific feedback on Avenza's existing products or marketing strategies; do not include any ideas that Avenza's policy will not permit it to accept or consider. It's just one more way that Avenza can learn how to best satisfy your needs.

Software and Documentation Information

Use of the software from this Site is subject to the software license terms set forth in a Avenza Software License. The software license agreement is available for review whenever software is downloaded at this site.


Any person is hereby authorized to: a) store documentation on a single computer for personal use only and b) print copies of documentation for personal use provided that the documentation contains Avenza’s copyright notice.

Third Party Companies and Products

Mention of third-party products, companies and web sites on the Avenza Site is for informational purposes only and constitutes neither an endorsement nor a recommendation. Avenza assumes no responsibility with regard to the selection, performance or use of these products or vendors. Avenza provides this only as a convenience to our users. Avenza has not tested any software found on these sites and makes no representations regarding the quality, safety, or suitability of any software found there. There are dangers inherent in the use of any software found on the Internet, and Avenza assumes no responsibility with regard to the performance or use of these products. Make sure that you completely understand the risks before retrieving any software on the Internet. All third party products must be ordered directly from the vendor, and all licenses and warranties, if any, take place between you and the vendor.

The example companies, organizations, domain names, email addresses, people, place and events depicted on the Avenza Site are purely fictitious. Any resemblance to existing companies, organizations, domain names, email addresses, people, places and events is coincidental.

Photo Rights

By agreeing to the terms and conditions, you confirm that you have reached the age of majority in your jurisdiction of residence and are legally entitled to enter into this consent and release on your own behalf that you have read, understood and agree to the terms and conditions of this consent and release and that it is your intention to enter into an agreement to waive your rights, including your right to make a claim, with respect to the use of your content (as defined below).

For good and valuable consideration, including the opportunity to participate in Avenza advertising and initiatives, the receipt and sufficiency of which are hereby acknowledged, you, on behalf of yourself and your successors, heirs and assigns, hereby agree with Avenza as follows:


By agreeing to the terms and conditions, you: (i) grant to Avenza and its sub-licensees and assigns, in perpetuity, a non-exclusive, sub-licensable, assignable, fully transferable license to use, publish, display, reproduce, distribute, broadcast, communicate, modify, translate, edit or otherwise use your photo(s), video(s), accompanying comment(s), your username, and your image, likeness, voice, or other personal information as may be contained therein (collectively the “Content”), in whole or in part, for advertising or promotional purposes, including, without limitation, the use of the Content on websites, including in, but not limited to, social media such as Facebook, X (Twitter), Instagram, LinkedIn, YouTube, on consumer facing websites, in online videos, email marketing and other digital channels (collectively the “Purpose”); on printed collateral, publications, editorials and advertisements and (ii) waive all moral rights in and to your Content in favour of Avenza (and anyone authorized by Avenza to use the Content).

Representations and Warranties

By agreeing with our terms and conditions, you warrant, represent, and agree that:

  • You have reached the age of majority in your jurisdiction of residence;

  • Your Content (and each individual component thereof) is wholly original to you (i.e. you are the original photographer/videographer), you are its sole owner, and you have obtained all necessary ancillary rights, permissions and licenses in and to the Content (and all individual components thereof) to agree to these Terms and Conditions;

  • Your Content was not scripted, professionally produced, contracted, directed or paid for;

  • Your Content (and each individual component thereof) does not violate any law, statute, ordinance or regulation;

  • Your Content (and each individual component thereof) does not contain any reference to or likeness of any identifiable third parties unless consent has been obtained from all such individuals and their parent/legal guardian if they are under the age of majority in their jurisdiction of residence;

  • Your Content (and each individual component thereof) will not give rise to any claims whatsoever, including, without limitation, claims of infringement, invasion of privacy or publicity, or infringe on any rights and/or interests of any third party;

  • You shall have no right of approval, no claim to additional compensation or benefit, and no claim (including, without limitation, claims based upon invasion of privacy, defamation, or right of publicity) arising out of your Content under these Terms and Conditions;

  • Your Content (and each individual component thereof) is not defamatory, trade libelous, pornographic or obscene, and further that it will not contain, depict, include, discuss or involve, without limitation, any of the following: dangerous or unsafe behaviour or depictions; nudity (partial or otherwise); alcohol/drug consumption or smoking; explicit or graphic sexual activity, or sexual innuendo; crude, vulgar or offensive language and/or symbols; derogatory characterizations of any ethnic, racial, sexual, religious or other groups; content that endorses, condones and/or discusses any illegal, inappropriate or risky behaviour or conduct; personal information of individuals who have not provided their consent; telephone numbers and/or addresses (physical or electronic); commercial messages, comparisons or solicitations for products or services; any identifiable third party products, trade-marks, brands and/or logos; and/or any other content that is or could be considered inappropriate, disparaging, unsuitable or offensive, all as determined by Avenza in its sole and absolute discretion.


You hereby agree to release, indemnify and hold harmless Avenza, its advertising and promotion agencies, and each of their respective agents, employees, members, directors, successors and assigns from and against any and all claims related, directly or indirectly, to your Content – including, without limitation, claims based on publicity rights, defamation, invasion of privacy, copyright infringement, trademark infringement or any other intellectual property related or other cause of action.


You understand that the personal information in your Content is being collected under Section 4 of the Privacy Act (Canada) for the Purpose set out above in accordance with the Avenza Privacy Policy. You understand that you may direct any questions regarding the collection of your personal information under these Terms and Conditions to Avenza using the information set out in our Privacy Policy.

Unless and until you notify Avenza otherwise in writing, you consent, effective as of the date you agree to these Terms and Conditions, for the Purpose, to the storage of your Content and personal information, inside or outside of Canada, by Avenza and its service providers, representatives or other third parties; access to your Content and personal information, inside or outside of Canada, by Avenza, its service providers, representatives or other third parties and the general public; and disclosure of your Content and personal information, inside or outside of Canada, to Avenza’s service providers, representatives or other third parties and to the general public.

The information contained in this Site is subject to change without notice. Copyright © 2016 Avenza Systems, Inc. All rights reserved. Avenza, Systems Inc., 84 Merton St, Toronto, Ontario, Canada, M4S 1A1.

Updated by Avenza, January 2023

Effective January 2023.